❓ What SMS data does the app collect?
The app collects:
Sender/Recipient phone number
Message content (text only)
Direction (Incoming or Outgoing)
Status (Sent, Received, Failed, etc.)
❓ Are deleted messages collected?
Only if they are still present in the system database when syncing occurs.
Deleted SMS before sync = not recoverable.
❓ How often are SMS messages synced?
By default:
New messages are detected every few minutes, or
Synced when a manual push command is sent (e.g., “Sync Now”)
❓ Can I retrieve old messages sent before app installation?
No. The app only collects messages available after installation.
Historical SMS from before the installation is not accessible.
❓ Can I trigger SMS sync on demand?
Yes. Use the cPanel to send a “Sync Now” command to the device.
Not yet. Currently, only plain-text SMS messages are collected.
Support for MMS may be added in future versions.
❓ Will the user be notified when SMS are collected?
No. SMS collection runs silently in the background.
However, you may enable optional notifications for transparency.
❓ Is the SMS data stored securely?
Yes. SMS messages are uploaded via a secure connection and stored in a protected cloud database, linked to your device ID.
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