# Post-Installing

### 1. Pairing & Account

**Q: How do I know if the device is successfully paired?**\
A: The device will appear under your account in the Admin Panel.

**Q: What should I do if pairing fails?**\
A: Restart the app, check your internet, and try scanning the QR or code again.

**Q: Can I re-pair the same device without uninstalling?**\
A: Yes, you can reset pairing in the app and scan a new code.

**Q: How do I remove a paired device from my account?**\
A: Use the “Remove Device” option in the Admin Panel.

***

### 2. Permissions & Settings

**Q: The app asks for extra permissions after installation. Why?**\
A: Some features need additional permissions that are requested later.

**Q: What happens if I disable a permission later?**\
A: The related feature will stop working until the permission is re-enabled.

**Q: How can I check if all required permissions are enabled?**\
A: Open the Permissions Checklist in the app settings.

**Q: Why do I see a system warning about battery optimization?**\
A: You must disable battery optimization so the app can run continuously.

***

### 3. Data Collection & Sync

**Q: How soon will data appear in my Admin Panel?**\
A: Data usually syncs within a few minutes, depending on network speed.

**Q: Why don’t I see any new data after pairing?**\
A: Check permissions, internet connection, and ensure background services are running.

**Q: Does the app upload data only on Wi-Fi or also on mobile data?**\
A: By default, it uses both Wi-Fi and mobile data unless restricted in settings.

**Q: Can I control which types of data are collected?**\
A: Yes, data types can be enabled or disabled from the Admin Panel.

**Q: What happens if the internet connection is lost?**\
A: Data is stored locally and will sync automatically once the connection is restored.

***

### 4. Performance & Visibility

**Q: Will the app show notifications or alerts on the device?**\
A: No, the app runs silently in the background.

**Q: How do I check if the app is still running in the background?**\
A: Open the Diagnostics section in the app to verify service status.

**Q: Will the app slow down the device?**\
A: No, it is optimized to use minimal resources.

**Q: What should I do if the app stops collecting data?**\
A: Restart the device, check permissions, and ensure the app is not force-closed.

***

### 5. Maintenance & Removal

**Q: How can I update the app to the latest version?**\
A: Download and install the latest version from your Admin Panel.

**Q: What happens if the user uninstalls the app?**\
A: The device will stop reporting, and you will see it marked as inactive.

**Q: Can the device be uninstalled or blocked remotely?**\
A: Yes, you can send a remote uninstall or block command from the Admin Panel.

**Q: How do I reset the app to default settings?**\
A: Uninstall and reinstall the app, then pair it again.


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