# I found the Agent app on my device. What should I do?

#### ❓ I found the Agent app on my device. What should I do?

If you discovered the Agent app installed on your phone and you're unsure why it's there, here are your options:

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#### ✅ 1. **Check with the device owner or administrator**

The **Agent** app is designed to be used:

* On devices owned by **parents, guardians, or employers**
* With **full knowledge and consent** of the monitored user

Please contact the person who manages or owns your device to clarify its purpose.

***

#### ✅ 2. **Review the app permissions**

Go to:

> **Settings → Apps → Agent** app **→ Permissions**

This lets you see what data the app is accessing (e.g., location, SMS, microphone).

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#### ✅ 3. **Uninstall the app (if allowed)**

If the app was installed **without your consent** or you believe it violates your privacy:

* Try uninstalling it via your device’s app settings
* If it is protected as a device admin or hidden, go to:

  > **Settings → Security → Device Admin Apps**\
  > and deactivate it first.

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#### ✅ 4. **Contact us**

If you're concerned about your privacy or have reason to believe the app was installed maliciously, please contact us at the form.\
We take abuse reports seriously and will assist in investigating the matter.

***

#### ⚠️ Important:

> **Unauthorized use of Agent** app **is a violation of our Terms of Service.**\
> We do not support or tolerate non-consensual surveillance.


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