Privacy Policy

Effective Date: July 12, 2023

This Privacy Policy describes how the app ("we", "our", or "us") collects, uses, stores, and protects your data when you use the Agent and Admin applications ("Services").

1. Data We Collect

Depending on the features you enable, we may collect:

• Device metadata: model, OS version, storage, network status

• Location data: GPS coordinates and timestamps

• Communication logs: call history, SMS (if enabled)

• Media: photos captured by the device (if enabled)

• App info: installed applications, app usage (if enabled)

• Contacts: phonebook data (if enabled)

• Diagnostic logs: error messages, sync status, battery info

2. How We Use Your Data

We use collected data to:

• Display and manage device information on your Admin dashboard

• Help you monitor your own or your dependent’s device activity

• Provide support and debugging assistance

• Improve system performance and reliability

3. Data Consent and Control

• All data collection is opt-in via feature-specific user consent

• You can enable/disable each feature individually

• Data is collected only after installation and proper permissions are granted

4. Data Storage and Security

• Data is stored securely on cloud servers with encryption in transit and at rest

• User credentials and device identifiers are hashed and encrypted

• Access to your data is protected by login authentication and session control

5. Data Sharing

We do not sell, rent, or share your personal data with third parties, except:

• As required by law or subpoena

• To protect legal rights or prevent abuse

• With explicit user consent

6. Your Rights

Depending on your location, you may have the right to:

• Request a copy of your data

• Request deletion of collected data

• Withdraw consent at any time

• File a complaint with a data protection authority

7. Children’s Privacy

Parents may use this Service to monitor children under 13 only with proper legal authority. We do not knowingly collect data from children without parental consent.

8. Data Retention

We retain collected data as long as your account is active or as required to provide Services. You may request deletion at any time.

9. Policy Updates

We may update this Privacy Policy. We will notify users of material changes through the Admin dashboard or by email.

10. Contact Us

If you have questions about this Privacy Policy, please get in touch with us at the Contact session.